Account & billing FAQs

Which features are included in my plan?

Check the current pricing comparison and your account for included models, credits, resolution, watermarks, and other limits. Access varies by plan and product.

How do I reset my password?

Use Forgot Password on the sign-in screen for an email-and-password account. Use your original sign-in method if you joined through another provider. If you cannot regain access, contact support@akool.com.

Where do I manage billing?

Open Billing or Manage Plan in the account used for the purchase. See Subscription plans for guidance.

Can I request a refund?

See Billing information & refunds and the current policy for eligibility and how to request a review.

Where can I learn about privacy?

Read the Privacy Policy and Trust and Safety resources. Contact support with questions about your account or data.